Most of the time, all Party Animalz products featured on the website are in stock. In the unlikely event that we have run out of a certain product, we reserve the right to offer an equivalent replacement which you will be notified.
All copyright, design rights and intellectual property rights existing in our products and in the images, text and design of our website/marketing material are and will remain the property of Party Animalz. We will treat any infringement of these rights seriously. Action will be taken against any individuals or businesses that are found copying our concepts, ideas or taking website text or content and passing it off as their own work. Prior written permission must be obtained from Party Animalz for the use of any images, designs or content.
Product & Public Liability Insurance
Party Animalz is fully insured and we can supply details upon request.
All website plush skin orders are dispatched unstuffed, along with the fluff, unless otherwise specified at checkout. Each on-line plush skin order will receive a complimentary birth certificate and a pair of ear bows OR neck tie.
All orders are made to order and dispatched 1-2 working days upon receipt of cleared payment.
For Party Packages, clients are encouraged to use our on-line invitations. Once a deposit is received it is non-refundable unless there are circumstances beyond our control that prevents us from being able to provide our products and services for your party. Payment can be made through Paypal or Direct Bank Transfer (bank account details supplied on request). PayPal allows you to pay by Debit or Credit Card, or cash.
Once a deposit is received, the client will receive – via email – 2 printable coupons for each party guest. The first coupon will allow them to purchase the plush skin of their child’s choosing and any other inclusions of the booked party package. The second coupon will allow them to purchase further items off the Party Animalz website with a 20% discount for a limited time.
All on-line orders are securely packaged to ensure they arrive in the condition in which they were sent. Orders received before 10.00am, Monday to Thursday, will usually be dispatched within 1-2 working days unless otherwise notified. Orders received on a Friday, Saturday or Sunday, will be dispatched on a Monday, unless otherwise notified.
When booking any of the Party Packages, a Party Animalz Representative will demonstrate how to use the Teddy Train Stuffing Machine which is simple and straightforward. Should the machine sustain any damage due to negligence by the client or the client using the machine in any way that is contrary to the demonstration, then the client shall be responsible for all costs relating to either the repair of the machine, or if it is deemed irreparable, the client shall then be liable for all costs associated with the replacement of the machine.